What forms of payment do you accept?
We accept MasterCard, Visa, American Express and Discover. We also accept money orders and cashier's checks made payable to The Pink Hotdog, LLC. Send to Attn: Orders, PO. Box 384, Hughsonville, NY 12537-0384 along with a copy of your order. We do not take personal checks. For your own safety do not mail cash. All products and shipping charges are in US dollars. Credit Cards are charged at the time the order is placed. Money Orders/Cashier Checks will not begin processing until the check/money order has cleared.
We accept MasterCard, Visa, American Express and Discover. We also accept money orders and cashier's checks made payable to The Pink Hotdog, LLC. Send to Attn: Orders, PO. Box 384, Hughsonville, NY 12537-0384 along with a copy of your order. We do not take personal checks. For your own safety do not mail cash. All products and shipping charges are in US dollars. Credit Cards are charged at the time the order is placed. Money Orders/Cashier Checks will not begin processing until the check/money order has cleared.
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Do you charge sales tax?
Sales tax is collected on purchases including shipping billed and/or shipped to a New York State residence. The current tax rate is 8.125%. Sales tax is not collected on out of state purchases.
Sales tax is collected on purchases including shipping billed and/or shipped to a New York State residence. The current tax rate is 8.125%. Sales tax is not collected on out of state purchases.
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Can I place my order through the mail or fax?
We currently do not process orders via mail or fax. Ordering online ensures our customers with the most up to date products and availability.
We currently do not process orders via mail or fax. Ordering online ensures our customers with the most up to date products and availability.
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Can I place my order via telephone?
We will gladly accept orders via telephone. Please call us between 10:00am - 4:00pm EST, Monday - Friday at (845) 392-4633. Please have your credit card information available.
We will gladly accept orders via telephone. Please call us between 10:00am - 4:00pm EST, Monday - Friday at (845) 392-4633. Please have your credit card information available.
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Do you have an actual store I can visit?
The Pink Hotdog is an online boutique and we do not have an actual store. We have made shopping easy and fun through online shopping. This enables us to pass along great savings to our consumers.
The Pink Hotdog is an online boutique and we do not have an actual store. We have made shopping easy and fun through online shopping. This enables us to pass along great savings to our consumers.
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Is placing my order online secure?
You can feel completely safe all information you enter is transmitted safely and secure. To maintain the confidentiality and security in the transmission of your information we use two layers of SSL (Secure Socket Layering). For more information please refer to our section titled Privacy Policy.
You can feel completely safe all information you enter is transmitted safely and secure. To maintain the confidentiality and security in the transmission of your information we use two layers of SSL (Secure Socket Layering). For more information please refer to our section titled Privacy Policy.
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Can I place a custom order?
Some items in our store can be custom made to fit your needs. Please read product description to determine if an item can be custom made. If an item can be custom made you will have the option to select it from the drop down menu. Upon checkout you can enter your custom measurements in the additional information box. Custom made orders are non-exchangeable, non-returnable and non-refundable, so please read the description carefully. In the case a custom made order is defective, please return the product to The Pink Hotdog for a prompt exchange.
Some items in our store can be custom made to fit your needs. Please read product description to determine if an item can be custom made. If an item can be custom made you will have the option to select it from the drop down menu. Upon checkout you can enter your custom measurements in the additional information box. Custom made orders are non-exchangeable, non-returnable and non-refundable, so please read the description carefully. In the case a custom made order is defective, please return the product to The Pink Hotdog for a prompt exchange.
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How do I determine the right size?
To help you determine the right size for your pet, please refer to section titled Size Chart.
To help you determine the right size for your pet, please refer to section titled Size Chart.
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Can I purchase a gift certificate?
Gift Certificates can be purchased Here in a variety of amounts. Gift Certificates can be used on any purchase in our online store. Gift certificates are non-transferable, non-returnable and non-redeemable for cash. Gift certificates will contain a code for redemption. The balance due on an order that exceeds the gift certificate amount must be paid by credit card. Any unused portion of the gift certificate will be held within your account. Gift certificates are valid for one year from the date of purchase. If you would like to send your gift certificate directly to the recipient, please include there name and full address in the shipping information when placing your order. A personalized message may be included at no extra charge.
Gift Certificates can be purchased Here in a variety of amounts. Gift Certificates can be used on any purchase in our online store. Gift certificates are non-transferable, non-returnable and non-redeemable for cash. Gift certificates will contain a code for redemption. The balance due on an order that exceeds the gift certificate amount must be paid by credit card. Any unused portion of the gift certificate will be held within your account. Gift certificates are valid for one year from the date of purchase. If you would like to send your gift certificate directly to the recipient, please include there name and full address in the shipping information when placing your order. A personalized message may be included at no extra charge.
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Do you offer gift wrapping?
Most jewelry items in our store can be gift wrapped. Please read product description to determine if an item is available for gift wrapping. If an item is available for gift wrapping you will have the option to select it from the drop down menu. The Pink Hotdog uses its signature gift wrap consisting of pink boxes, pink paper and pink bows. If you would like to send your gift directly to the recipient, please include there name and full address in the shipping information when placing your order. A personalized message may be included at no extra charge.
Most jewelry items in our store can be gift wrapped. Please read product description to determine if an item is available for gift wrapping. If an item is available for gift wrapping you will have the option to select it from the drop down menu. The Pink Hotdog uses its signature gift wrap consisting of pink boxes, pink paper and pink bows. If you would like to send your gift directly to the recipient, please include there name and full address in the shipping information when placing your order. A personalized message may be included at no extra charge.
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Do you have a catalog?
At this time we do not have a catalog. Our website is updated daily so please check back often. For the latest news, promotions and special events please subscribe to our Newsletter.
At this time we do not have a catalog. Our website is updated daily so please check back often. For the latest news, promotions and special events please subscribe to our Newsletter.
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How do I submit my product to sell in
your store?
We are always on the lookout for new and exciting products to carry in our store. If you are interested in having the Pink Hotdog carry your products, please send us an email along with your catalog, current price list and ordering information to: customerservice@pinkhotdog.com
We are always on the lookout for new and exciting products to carry in our store. If you are interested in having the Pink Hotdog carry your products, please send us an email along with your catalog, current price list and ordering information to: customerservice@pinkhotdog.com
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Do you sell wholesale to the trade?
We currently offer wholesale purchasing on our exclusive Marilyn Monroe® Collection only. If you are interested in the Marilyn Monroe clothing line and would like wholesale information, please Contact Us via email or through our online contact form above. Please include your company name, website, and contact information. For questions regarding our wholesale policies, please refer to our Terms & Conditions. To register online for a wholesale account and access our wholesale site please visit our Wholesale Site
We currently offer wholesale purchasing on our exclusive Marilyn Monroe® Collection only. If you are interested in the Marilyn Monroe clothing line and would like wholesale information, please Contact Us via email or through our online contact form above. Please include your company name, website, and contact information. For questions regarding our wholesale policies, please refer to our Terms & Conditions. To register online for a wholesale account and access our wholesale site please visit our Wholesale Site
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How do I enter my coupon code?
Upon checkout you can enter the discount or coupon code in the box provided and click update to reflect your discount. Proceed with checkout.
Upon checkout you can enter the discount or coupon code in the box provided and click update to reflect your discount. Proceed with checkout.
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Do you ship internationally?
Whenever possible we will ship internationally. For more information on international shipping and rates please refer to our section titled Shipping Policy.
Whenever possible we will ship internationally. For more information on international shipping and rates please refer to our section titled Shipping Policy.
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How do I calculate shipping time and charges?
Shipping charges for online purchases are automatically calculated upon checkout. For current shipping time, methods and rates please refer to our section titled Shipping Policy
Shipping charges for online purchases are automatically calculated upon checkout. For current shipping time, methods and rates please refer to our section titled Shipping Policy
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What if I have a question about my order?
Upon submitting your order with The Pink Hotdog you will receive an order confirmation number via e-mail. Please Contact Us via e-mail or by using our online contact form with any questions regarding your order. Please include your order number. This will assist our customer service representatives to better assist you.
Upon submitting your order with The Pink Hotdog you will receive an order confirmation number via e-mail. Please Contact Us via e-mail or by using our online contact form with any questions regarding your order. Please include your order number. This will assist our customer service representatives to better assist you.
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Can I track my package?
Once your order has been shipped, you will receive an e-mail notifying you of the shipment and tracking number of your package. You may use this tracking number to reference when you want to find status and estimated delivery time of your package at www.ups.com or www.usps.com.
Once your order has been shipped, you will receive an e-mail notifying you of the shipment and tracking number of your package. You may use this tracking number to reference when you want to find status and estimated delivery time of your package at www.ups.com or www.usps.com.
Please note: Items on the same order may not necessarily arrive in the same package.
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How do I return or exchange an item?
The Pink Hotdog wants you to be pleased and completely satisfied. If for any reason you are not completely satisfied please refer to our section titled Return Policy on how to return or exchange your item.
The Pink Hotdog wants you to be pleased and completely satisfied. If for any reason you are not completely satisfied please refer to our section titled Return Policy on how to return or exchange your item.
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How do I redeem my store credit?
You will receive store credit in the form of a gift certificate code for redemption. You may enter this code upon checkout in the box provided. Store credit is valid for one year from the date of purchase.
You will receive store credit in the form of a gift certificate code for redemption. You may enter this code upon checkout in the box provided. Store credit is valid for one year from the date of purchase.
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Can I change or cancel my order?
If you need to cancel or change an order, please Contact Us via email or through our online form. Please include you order number. If an item has shipped it cannot be changed or canceled. Custom order changes or cancellations must be received within 12 hours of placement as these are made to order and once the process has begun it cannot be cancelled or changed. Please note in item description if an item is a custom order.
If you need to cancel or change an order, please Contact Us via email or through our online form. Please include you order number. If an item has shipped it cannot be changed or canceled. Custom order changes or cancellations must be received within 12 hours of placement as these are made to order and once the process has begun it cannot be cancelled or changed. Please note in item description if an item is a custom order.
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How do I login or create a new account?
Please note the Account link located at the bottom of each page. By clicking on this link you will have the option to login or to register for a new account. You will also have the option to login or register for a new account upon checkout.
Please note the Account link located at the bottom of each page. By clicking on this link you will have the option to login or to register for a new account. You will also have the option to login or register for a new account upon checkout.
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What are the benefits of
creating an account?
There are several benefits to creating an account including keeping your personal information on file so you do not have to enter it upon each purchase. You will also be eligible for discounts and special offers.
There are several benefits to creating an account including keeping your personal information on file so you do not have to enter it upon each purchase. You will also be eligible for discounts and special offers.
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How do I update my account
information?
Please note the Account link located at the bottom of each page. By clicking on this link you will have the option to login. Once you login to your account you will have the option to update your account information. Click on "Update Account Information" to make any necessary changes to your information.
Please note the Account link located at the bottom of each page. By clicking on this link you will have the option to login. Once you login to your account you will have the option to update your account information. Click on "Update Account Information" to make any necessary changes to your information.
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What if I forgot my password?
Please note the Forgot Password link located on the login page and also on the checkout page. Please click this link and enter your email address. Your password will be sent to the email address you enter.
Please note the Forgot Password link located on the login page and also on the checkout page. Please click this link and enter your email address. Your password will be sent to the email address you enter.
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What is your wholesale policy?
For more information regarding our wholesale policies, please refer to our section titled Terms & Conditions.
For more information regarding our wholesale policies, please refer to our section titled Terms & Conditions.
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What is your privacy policy?
The Pink Hotdog is committed to protecting the privacy of our customers. For more information on how your information is used please refer to our section titled Privacy Policy.
The Pink Hotdog is committed to protecting the privacy of our customers. For more information on how your information is used please refer to our section titled Privacy Policy.
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